Peacock Powder™ is the leading supplier of premium holi color powder in the USA. Our holi powder is perfect color 5k race run powder, holi festival powder, gender reveals, arts and crafts and used for many fundraisers.
Many people refer to this product as colored chalk powder but our holi powder is actually cornstarch with food grade dye so it's non-toxic and 100% safe and washes away with water!
Item Description: Color Powder. Available in multiple sizes!
All sales are final, and we do not accept returns. If for some reason the product makes its way back to us, there will be a 15% restocking fee (if the product is intact) and the cost of shipping will not be refunded.
There are possible delays with all carriers due to Covid-19 up to 1-2 business days. This is less and less common, but still a possibility that needs to be factored in when ordering. We will post all updates concerning Covid-19 here as they unfold.
SMOKE BALLS/SMOKE BOMBS DO NOT QUALIFY FOR EXPEDITED SHIPPING:
Our Smoke balls must be shipped via UPS ground, therefore taking up to 6 business days, and our Ring Pull Smoke Bombs are considered HAZMAT and must be shipped via FedEx Ground. See below for more details on HAZMAT.
LOCAL IN-STORE PICKUPS:
We are now offering local pickups at our store front in Orem, UT. There are no shipping charges for order pickups. If this is an option of interest for you please proceed with your online order and you will be directed through the checkout process with instructions.
For any issues with your order, please email us at GenderRevealSupplies@gmail.com
Shipping Policies:
If you elect to return an item, the original shipping costs will be deducted from the return. You are also responsible for paying for shipping to our facility.
National Holidays (days the post office is not open) will add one day of transit to deliveries.
No cancellations on any shipped orders. No returns or refunds on Smoke Bombs. All Sales Final.
For Non-Hazmat Items (powder, cannons, balls, etc.) we offer returns within 30 days. The customer is responsible for shipping costs, and initial shipping will not be refunded. Once we receive the product, we will inspect it to make sure it is undamaged, then restock the item. There is a 15% restocking fee as well. Smoke Balls must be shipped using UPS Ground and any shipped via USPS are not eligible for a refund.
HAZMAT SHIPPING:
Smoke bombs are classified as hazardous products and we are legally required to use a hazmat courier to deliver your order. This shipping method is a flat rate for each shipment. For this reason we recommend ordering more units per order to get the best bang for your buck.
No cancellations on any shipped orders. No returns or refunds on any product. All Sales Final.
Signature is required upon package delivery by adult 18 of age or older.
Shipping addresses cannot be changed on orders once shipped from our facility due to regulations of specialty hazmat shipping. Customers should call FedEx with their tracking number and either request a hold at the sorting facility for direct pick up – or – schedule delivery at a time that is convenient for them. (Please note: the closest FedEx facility may be hours away as Hazmat products are often held at an official sorting center)
FedEx will attempt to deliver your order 3 times. If unsuccessful, they will hold the package for 5 business days for pick up. Should that pick up window expire, FedEx will return the package to us.
Returned orders via incorrect address or unsuccessful delivery will be refunded minus total shipping costs. Keep in mind that FedEx charges us for shipping to and from and there can be added charges for Hazmat content. These charges can sometimes cost over the total of your order where in you would not receive any refund. Be sure before ordering that your address is correct and you are prepared to receive your package.
Due to the nature of the products, orders cannot be delivered to a FedEx retail center (i.e. Walgreens, Shipping Stores, etc)
We are also unable to expedite shipping in any way. The options listed at checkout are the only options.
Hazmat Products are not qualified for FedEx recipients “Refusal of Package”, anypackages refused by customer will immediately be disqualified by our Claims Department for any sort of refund.Please note you need to accept your order/package, properly document with photos and description and submitted via email for our Claims Department.
PO BOXES:
Please note that we are unable to ship smoke bombs to PO Boxes. If you submit an order with a PO Box, a member from our customer support team will reach out to you to request a new address and your order will not be processed until we can verify a different shipping address for you. We apologize for the inconvenience!
SHIPPING/HANDLING TIMES:
All orders placed over the weekend (after 1pm on Friday) will ship out on Monday. This makes Monday your processing day and Tuesday your first 'shipping' day.
We ship all orders the same day you order them if you place the order by 1 pm MT (3 pm ET) from Monday-Friday.
Most shipping carriers won't deliver on Sundays. The days calculated at checkout for shipping times are business days (M-F) and it is an estimate, not a guarantee. If you order after the 1 pm MT cutoff time, you will need to add 1 business day to the quoted delivery date shown at checkout. There is also 1 day for processing that will need to be added to the time frame.
USPS shipping typically takes 1-3 days, but due to COVID-19, we are seeing delays on their end. Monitor tracking information for up to date delivery status.
UPS/Fedex Ground Shipping typically takes 3-7 business days. If you order over the weekend, your order will go out Monday, making that the processing day. If you live on the east coast, 5 business days puts your order arriving the following Monday.
HOLIDAY HOURS OF OPERATION:Any holiday dates that shipping carriers are closed will not be counted as a shipping business day.
