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F.A.Q.

Frequently Asked Questions Concerning Smoke Bombs and Gender Reveal Powder:

Shipping/Order Issues

Do you ship to PO Boxes?

  • Yes, except for the smoke bombs, which must be shipped ground via UPS.

Can I cancel my order? 

  • If the shipping label has not been printed, you may cancel. It will incur a $5 fee for our processing fees which are non-refundable. 

Do you accept returns?

  • No we cannot accept returns due to the nature of smoke bombs. All sales are final.

Can you overnight some to me?

    What should I do if I'm missing part of my order?

    • Shoot! We're sorry to hear this! Please take a photo of the products you've received as well as the packaging it came in. Then, send these to GenderRevealSupplies@gmail.com along with your order number and the name on your order and we'll help you out! 

    What should I do if my product malfunctions or arrives damaged?

    • Just as stated above, first take photos of the products that either malfunctioned or arrived damaged. Send those to us at GenderRevealSupplies@gmail.com along with your order number and the name on your order as well as a quick explanation of what happened. We'll help you out as best as we can! 

    Product Questions 

      Are the gender reveal products labeling discreet?

      • Color Indicator: 

        • gr1 is pink
        • gr2 is blue

          Can I make cool pictures with them?

          • Yes, and please tag us on instagram @genderrevealsupplies for your chance to be featured! Follow our pages for the latest deals, product updates, and giveaways! 

          Can I use Smoke Balls inside?

          • No, they release way too much smoke to be used indoors.

          Can I send back the ones I didn't use for my gender reveal?

          • No, unfortunately all sales are final. 

            Can I stop the smoke from coming out once it is activated?

            • No, please don't try. That would result in injury. Never put your hand near the end that has smoke coming out.

              What happens if the package is sent back after being determined "undeliverable"?

              • You will receive a refund on your order minus initial shipping costs, plus costs charged to GRS to ship the item back (this cost is most often the same as initial shipping). This can result in up to $60 being taken off your refund.